Step 1 - Applicant details

Step 2

* Please select the type of application:

* Please add the product concerned:

* Quantity:

* Reason (description of the event):

Dear Customer, here please attach your evidence related to the service request, such as:

  • Photo/video of technical defects of the product
  • Photo of damaged packaging
  • Photo of incomplete goods
  • Photo/scan of the destruction report written down with the supplier
* Please attach at least one photo with a visible one product approval number. The commodity approval number appears only on the lamps.
Where to find the approval number on our productions?

* The file must be a maximum of 5MB and in JPG, PNG, DOCX, PDF or MP4 format.
+ Add another file
Add another product +

Additional notes:

I intend to send the advertised goods to the office of Kamar

Log in

to complete the data automatically

Instruction

1. Complete the applicant's details

Log in or register to simplify the service request process

2. Select a delivery address

3. In step 2, add products to the service request

  • Enter the invoice number for the product
  • Select the type of service request
  • Add the product code that your service request relates to
  • Enter the quantity of the product
  • Provide the reason for the service request
  • Add clear photos of the goods. Front, back and a photo with the homologation number visible. The commodity approval number appears only on the lamps. Where to find the approval number on our productions?
  • Want to add a support request for another product or even the same one? Use the option "Add another product to report"

4. After submitting the service request, you will be able to download and print the service request protocol.

5. The service request processing time is 14 days from the date of receipt of a complete service request. In special cases, it may be extended to 60 days