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Instruction
1. Complete the applicant's details
Log in or register to simplify the service request process
2. Select a delivery address
3. In step 2, add products to the service request
- Enter the invoice number for the product
- Select the type of service request
- Add the product code that your service request relates to
- Enter the quantity of the product
- Provide the reason for the service request
- Add clear photos of the goods. Front, back and a photo with the homologation number visible. The commodity approval number appears only on the lamps. Where to find the approval number on our productions?
- Want to add a support request for another product or even the same one? Use the option "Add another product to report"
4. After submitting the service request, you will be able to download and print the service request protocol.
5. The service request processing time is 14 days from the date of receipt of a complete service request. In special cases, it may be extended to 60 days